General terms and conditions

Vive tu sueño
Petra & Evert Bakker
Gut Reusa 12
08529 Plauen
Germany

Phone: +49 170 9496893
E-Mail: hola@vive-tu-sueno.com

1. Scope

1.1 The General Terms and Conditions apply to contracts for the rental of vacation accommodation for lodging purposes as well as all other services and deliveries provided by the Lessor for the Lessee.

1.2 Subletting or reletting the provided vacation accommodation as well as its use for other than residential purposes require the prior written consent of the Lessor.

2. Booking/ Booking confirmation

Bookings of the vacation accommodation are made through the booking program on the website. The reservation for the vacation accommodation is legally binding upon completion of the booking process and receipt of the booking confirmation, or after payment has been made. With the booking, the tenant agrees to the general terms and conditions as well as the house rules of the landlord.

3. Terms of Payment

The deposit of 50% of the total amount is to be transferred to the account of the landlord within 14 days after receipt of the invoice. The balance is to be transferred at the latest 14 days before arrival. For short-term bookings, the total price is to be transferred immediately after receipt of invoice / booking confirmation.

In the event of late payment, the guest will first receive a payment reminder. For each subsequent reminder after default 15.00 Euro reminder fees will be charged. Transaction fees (e.g. bank transfer from abroad) are to be borne by the tenant. Only payments by bank transfer are accepted. Cash payments are possible on site after prior arrangement. Payment by EC or credit cards or checks are not accepted.

4. Arrival / Departure

The vacation accommodation is available on the day of arrival from 15.00 clock or by arrangement. The keys are handed over via a key safe. On the day of departure, the vacation accommodation is to be vacated by 11.00 a.m. or by arrangement. The landlord reserves the right to charge a more than 60 minutes late departure accordingly.

5. Stay

5.1 The use of the vacation accommodation is reserved for the guests notified to the Lessor at the time of booking. If the object is used by more persons than agreed, a separate fee is to be paid for them according to the price list. Subletting and transfer of the apartment to third parties is not allowed. The rental contract may not be given to third persons.

5.2 In the event of violations of the GTCs or the house rules, the Lessor is entitled to terminate the rental relationship immediately and without notice. There is no legal claim to repayment of the rent or compensation.

6. Material condition

The vacation accommodation is handed over by the landlord in a cleaned condition. Should defects exist or occur during the rental period, the landlord must be informed immediately. The tenant is liable for any damage caused by him to the rental property as well as the inventory. In case of loss of the object key, the landlord reserves the right to replace the locking system and to charge the tenant for the costs incurred.

The inventory is to be treated appropriately and intended only to remain in the vacation accommodation. The moving of furnishings, especially beds, is prohibited. In case of use of the vacation accommodation contrary to the contract, such as subletting, overcrowding, disturbance of the peace of the house as well as non-payment of the full rent, the contract can be terminated without notice by the landlord. In this case, any payments already made by the tenant remain with the landlord.

Should the Lessee wish to make a claim against his liability insurance for possible damage settlement, this must be notified to the Lessor, stating the name and address, as well as the insurance policy number of the insurance company.

7. Pets

The accommodation of pets of any kind is possible only by prior arrangement. In case of disregard, the landlord reserves the right to terminate the lease without notice and to have a professional cleaning carried out at the expense of the tenant.

8. Travel cancellation

In the event of cancellation of the rental agreement, the tenant is obliged to pay part of the agreed price as compensation. Cancellation must be made in writing. The amount of compensation is based on the time until the day of arrival and is as follows:

• 7–28 days before the day of arrival 50% of the agreed rental price
• 0–6 days before the day of arrival or in case of no-show 90 % of the agreed rental price
  
  

9. Withdrawal by the Lessor

The Lessor reserves the right to withdraw from the rental agreement in cases of force majeure or other unforeseeable circumstances that make it impossible to fulfill the rental agreement. In this case, the liability is limited to the refund of the rental price. In the event of justified withdrawal, the renter shall have no claim for damages. Liability for travel and hotel expenses is excluded.

10. Liability of the Lessor

The lessor is liable within the scope of the duty of care of a prudent businessman for the proper provision of the rental object. A liability for possible failures or disturbances in water or power supply as well as events and consequences due to force majeure are hereby excluded. The landlord is only liable for items brought in by the guest within the framework of the statutory provisions.

11. Wifi usage

11.1 The landlord maintains in his vacation accommodation an Internet access via WLAN. The access information is given to the tenant upon arrival by the landlord. He allows the tenant for the duration of his stay in the rental property a joint use of the WLAN access.

11.2 If the Lessor becomes aware of the illegal use of the WLAN access (file sharing, or similar) by the Lessee, he will immediately exclude the joint use of the Lessee and inform the authorities about the abuse.

11.3 The Lessor shall not be liable to the Lessee for any disruptions to the WLAN access. The Lessor is entitled to restrict the scope of use of the Lessee's WLAN access at any time.

11.4 The Lessor assumes no liability for any damage (malware or similar) caused by the use of the WLAN access. The Lessee shall independently ensure the security of its data.

11.5 If the Lessee makes use of chargeable services or similar via the WLAN, the Lessee shall bear the full costs incurred.

12. Written form

Agreements deviating from the GTC must be made in writing. Verbal agreements have not been made.

13. Severability clause

Should one or more provisions of these GTC become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid provision that comes as close as possible to the economic purpose pursued by the invalid provision.